Задание 6094 ЕГЭ по английскому языку

What is the main idea of the text as stated in the last paragraph?

Прочитайте текст и выполните задания 12-18. В каждом задании запишите в поле ответа цифру 1, 2, 3 или 4, соответствующую выбранному Вами варианту ответа.

Cross-cultural communication

Communicating cross-culturally can be exciting and rewarding, but even wise and accomplished communicators often make some of the more common cross-cultural communication mistakes. Before you embark [ɪmˈbɑːk] on your journey (or even if you're midway down the road!) consider some useful tips. When it comes to communication, an ounce [aʊns] of prevention is truly worth a pound of cure.

First of all, assume good intentions. Every cross-cultural worker knows this moment: you're in discussion with an individual from another culture, when they say something totally offensive or rude. You're a bit taken aback and feel defensive. How could they say that? In this moment, especially if you feel tired from jet lag or overwhelmed with culture shock, it can be so easy to try to "correct" the individual or respond defensively, but doing so may damage the relationship and leave the other person confused.

It's hard enough to guess intentions in your own culture, but cross-cultural guessing can be even trickier. It's very possible the other person's words are based on some cultural frame of reference you don't understand, or they simply mistranslated a word or phrase. Take a step back. Take a breath [breθ] . Give them the benefit of the doubt.

Obviously, not all interactions come from good intentions. It can be helpful to run the interaction by a trusted individual from within the culture who can help you understand what you might have missed.

For the time being, however, you'll want to ask clarifying questions. You're in the midst [mɪdst] of an interaction and something seems off, either relationally or informationally. Maybe the person suggested a plan that appears completely outside of the parameters [pəˈræmɪtə(r)] of your discussion with them. Maybe they said something that seemed to hold a sharp edge to it. Maybe you are just completely lost (it happens!).

Your best option is to ask a few questions to get some clarification. When shouldn't you ask clarifying questions? If you're a newbie [ˈnjuːbi] to the culture and the other individual said something that feels like a personal attack, it's best to get the discussion focused back on the main point, and then check in with a trusted local friend. For example, in certain Asian cultures it's completely acceptable to say, "You've gotten a little faster!" In fact, if you've been apart for a season and the speaker recognizes that you've gained weight, it shows their attentiveness to you. Imagine the confusion if your counterpart [ˈkaʊntəpɑːt] thinks they are showing positive interest in you and you respond like a prickly cactus.

In cross-cultural communication, don't rely fully on your intuition. Here's the thing: intuition isn't some mysterious super-power you can pull out at will; instead, it is a conglomerate [kənˈɡlɒmərət] of observational skills that are highly informed by the culture you grew up in and the accumulation of your past experiences. We've seen highly successful and intelligent individuals crash and burn when relying on their "gut" in cross-cultural interactions.

How do you remedy this situation? Research, research, and research. Read books. Ask questions. Observe interactions between members of the host culture. Pay attention to positive and negative responses to your own interactions with the culture. By doing this you build up that weight of experience to inform your observations.

The reality is that you most probably will make mistakes. The good news, though, is that people often recognize the signs of a person who is genuinely [ˈdʒenjuɪnli] seeking to understand and honour their culture. By becoming a student of the cultures you communicate with, you demonstrate a respect that at times will open more doors than a perfect presentation.

In paragraph 1, the author writes that cross-cultural communication is …

According to the text, how can correcting an individual make them feel?

Which is NOT mentioned in the text as a reasonable way to deal with seemingly rude behaviour?

According to the text, asking clarifying questions can help …

What is the best strategy in case an individual makes personal remarks you find offensive, according to the author?

The expression relying on their "gut" in "when relying on their "gut" in cross-cultural interactions" (paragraph 7) is closest in meaning to…